FAQ Answers to your most Frequently Asked Questions

Asking Questions

  1. How do I know coaching is right for our organisation?
  2. Why is the Stellar Programme different?
  3. What about confidentiality?
  4. Why do you use Hogan Assessments?
  5. Do I get support in between coaching sessions?
  6. What happens in the team sessions?
  7. How long does the programme take?
  8. Where does coaching take place?
  9. How does internet coaching work?
  10. How do I know that the "chemistry" will be right with my coach?
  11. What is the background of the coaches?
  12. How much time will I have to commit?
  13. What is the role of the Sponsor?
  14. How will I know if the programme has been a success?
  15. What's the difference between coaching and mentoring?
  16. Why is the Stellar Programme different from management development training?

How do I know coaching is right for our organisation?

If your leadership team could be more effective, coherent and focused in driving your organisation forward then you need our Stellar Programme.  If you have rising stars who need that final polish to make them truly performing or if you have others who have lost their way, then one to one coaching will be most effective for you. Click here to learn which of Our Services are right for you.

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Why is the Stellar Programme different?

Our Stellar Programme is different because it uses the Hogan Assessments as a great way of identifying strengths and weaknesses in your leadership team.  The mix of team and individual coaching is so effective at driving performance improvement and differentiates it from conventional management development training.

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What about confidentiality?

Everything that passes between client and coach stays confidential.  We do not disclose anything without the client’s permission, especially to their Sponsor and their organisation!

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Why do you use Hogan Assessments?

They are rigorously researched, work very well in a work context (as opposed to life coaching for example) and all our clients love the results - they all say “That’s me!”.

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Do I get support in between coaching sessions?

Yes, you can call or email your coach at any time between sessions.  Your coach will also set up a Dropbox folder for you so that they can make sure you have any support material you may need - handouts, worksheets, background reading etc.

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What happens in the team sessions?

We use the results from the Hogan Assessments to explore the strengths and weaknesses of the leadership team and move on from there.  We have a range of brilliant leadership tools to help build and develop your leadership team.

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How long does the programme take?

A Stellar Programme typically lasts from 4 to 6 months.

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Where does coaching take place?

Coaching sessions can take place anywhere that is quiet and private, at a time to suit you.   It is preferable that it is not in your office - getting into a different space helps you to create new patterns of thinking and avoids potential distractions from emails, phones and people knocking on your door.

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How does internet coaching work?

In just the same way as face to face coaching except we deliver the coaching via a web-link.  You and the coach can see and hear each other and you can also share documents if required.  We use a high quality proprietary conference software package.

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How do I know that the "chemistry" will be right with my coach?

That is a vital part of the preliminary meetings/discussions so that you know you can work with the coach (and vice versa!).  You have the final say as to whether you want to work with a coach or would like to meet somebody different.

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What is the background of the coaches?

All our coaches have a wealth of experience from different sectors.  They all trained in our coaching approach and are approved to use the Hogan Assessments.

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How much time will I have to commit?

Most coaching programmes consist of 6 sessions, each of around 2 hours.  These sessions are usually held every 3-4 weeks.  You will have things to work on in between the coaching sessions and these are very important - they are how you practice and embed the changes that you have discussed with your coach.

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What is the role of the Sponsor?

The Sponsor represents your organisation and is usually, but not always, your boss.  They lay out what the organisation is seeking to achieve from providing you with coaching.

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How will I know if the programme has been a success?

You will see it in the transformation of the performance of the team and the individuals who are being coached.

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What's the difference between coaching and mentoring?

Coaching is about improving performance and is best done within a properly defined time period.  Mentoring is concerned with helping a person develop their career and is usually carried out over an extended period.

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Why is the Stellar Programme different from management development training?

A Stellar Programme is a very efficient use of executives’s time. Coaching sessions can be fitted in around busy schedules and do not take out whole days away from the action.  More conventional development training has a significant time commitment which many people and organisations find hard to find.

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